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Dimitris Bountolos

SpecialityChief Digital Officer at LATAM Airlines
Chief Digital Officer at LATAM AirlinesAccomplished, versatile C-Level professional with a solid career with more than 17 years of experience driving organizational success through the strategic oversight of diverse operations. Track record working with both start-ups and established technology entities. Repeated success conceptualizing and driving innovative efforts that have enabled the continued growth and success of organizations. Proven commitment to professional development, exemplary leadership skills and excels in internationally demanding environments. Consistent track record developing and implementing high impact transformation projects in the international airline and transport sector. Leading Innovation, digital development, radical execution, creation of new revenue streams and launching new business models and global development programs of Customer Experience across the entire corporate ecosystem are my DNA strengths. Dimitris is leading the digital transformation of the biggest airline in Latin America, at the same time, linked to the world of entrepreneurship as a founder, board member and advisor of a variety of start-ups with technological components. He maintains the board member role at Zero2infinity where he was previously acting as COO in the recently named "New Space" market where the company is called to develop in a disruptive way the affordable access to space. Began tenure as an Airport Manager. Rapidly advanced through multiple positions. Distinguished as the youngest vice president of the IAG and the Spanish Director of the year at 2012. Served in a multifaceted business and technical role focused on optimizing the customer experience. Defined and executed innovative strategies in strict accordance with customer feedback. Conducted thorough customer service and overall airline efficacy analysis. Utilized findings to develop and implement corrective action.