SpecialityDigital Chief Experience Officer at JP Morgan Chase & Co
Chief Experience Officer, JP Morgan ChaseMeng Chee is Chief Digital Experience Officer at JP Morgan Chase. He guides the design and delivery of JP Morgan Chase’s ecosystem experiences and works with its product management and technology leaders to deliver seamless, end-to-end customer journeys for Lending, Branches, Consumer Banking, Wealth Management, and Business Banking. He was previously a Vice President of Innovation at Samsung creating mobile and connected device software platforms and products. He also led the Samsung Health USA product group that launched the nation’s largest deployment of a service enabling medical doctor or other health care consultations via a smartphone. Prior to that, Meng was an Entrepreneur-in-Residence at Nokia applying Design Thinking and Agile to create mobile service ecosystems for the “next 2 Billion people” of emerging market economies. He also served as a Distinguished Architect to commercialize R&D software innovation in partnership with global business unit leaders. Before multi-national corporate life, Meng was at Frog Design. As Global Chief Technology Officer, he led the world-wide expansion of a revenue-generating Design+Technology Innovation business focused on mobile, internet and digital. Meng has received many accolades, including three global design awards, and he holds multiple patents. He has been through the full lifecycle of three startups, leading product teams from seed to exit stage. Earlier in his career, Meng developed leading-edge internet products as an R&D engineer at IBM. He earned a bachelor degree in computer engineering from University of Texas at Austin, and a masters in software systems engineering from Boston University. He has since studied Innovation, AI and Design topics at MIT and Stanford.